Everyday there are dozens, if not hundreds, of visitors to waiting rooms and operatories in dental offices across the country. We also hear about a new possible pandemic virus sweeping across the globe at an alarming rate on a consistent basis. So how do we make patients feel like they are in an environment that is both clean and safe from infection causing agents? What benefit does the business get from these steps?
Happy patients will tell their friends and coworkers about the positive experience they had at your office and encourage these same people to also become patients of yours. More patients are always good for business, but that isn’t the real benefit behind a good infection control program in your office. While there may be hundreds of patients and visitors to the office daily, they do not interact with one another as much as the office staff does. Another reason for maintaining good infection control practices is the ability of the staff to be there. If staff members are out ill it limits the amount of patients an office can service on any given day. If patients are not able to get in for treatment or regular cleanings when they need to, it may cause them to look elsewhere for dental care and not to refer their friends and coworkers to the office.